Refund policy
Returns & exchanges, without the hassle
Not completely happy? No problem. Notify us that you wish to return your order within 14 days of receiving it. If you notify us within that period, you can ship your return up to and including day 30 after receipt. The shipping date determines whether you meet the return deadline.
We always think along with you to find a fair solution, whether that's an exchange, a refund or something else.
For the full conditions, exceptions, timeframes, return instructions and costs, please refer to our return policy which is the leading document.
Email us at info@middo.shop. We usually reply within a few hours, and always within 12 hours on business days.
Not satisfied? We'll always look for a suitable solution. Simple, fast and fair.